FAQ's

 

SHIPPING TIMES AND COSTS

Shipping times and costs depend on your location. During check out, the shipping costs will be automatically calculated. We often run limited time promotions that offer FREE delivery on all orders.

INTERNATIONAL SHIPPING

We also ship our products Internationally. During check out, the shipping costs will be calculated.

ACCEPTABLE PAYMENT METHODS

Baaxz accepts the following payment methods:

  • Credit Cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.

  • Baaxz features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

RETURN ADDRESS

You can send items back to us at the address below using any trackable/insured shipping method. Sorry, we can’t accept COD returns. Returns are processed in the order they are received. Please allow a week to a week and a half for your return to be processed once received at our warehouse.

BAAXZ
ATTN: AVERY MANDERS
8780 SHOREHAM DRIVE, SUITE 211
WEST HOLLYWOOD, CA 90069

RETURN AND REFUND POLICY

Items returned within 30 days of the original shipment date are eligible for a full refund. Item has to be returned in as new condition.

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making returns.

Shipping/handling fees of original purchase is non-refundable.

Your return will be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.

Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.

HOW DO I KNOW THAT THESE PRODUCTS ARE RIGHT FOR ME?

Our Products are designed for the average person to the accomplished athlete. Anyone seeking support for muscle soreness, aches and pains, or support for improved circulation and recovery time of muscles can use Baaxz products. They are comfortable and lightweight.

HOW LONG DOES IT TAKE TO FEEL THE BENEFITS?

Everyone is different and just like all injuries, soreness, aches and pains vary in degree. How much time it takes to feel a benefit can range from almost immediately to a gradual improvement over an extended period of time.

HOW OFTEN SHOULD I WEAR BACK PRODUCTS?

Our products can be worn anytime, but keep in mind that you also need to strengthen your own muscles for continued good posture. You can wear our supportive products when you are working out, running, walking, or standing for extended periods.

The waist trainer may be helpful when you are lifting or repetitive movements. Wearing a waist belt when you're most active may help stabilize and support muscles.

Baaxz products can be worn when inactive too, as it may help provide support for pain and soreness.

ARE BACK SUPPORT PRODUCTS DANGEROUS?

No, our products are not dangerous. The neoprene waist belt may cause skin irritation due to extra sweating around the waist. If you experience any irritation or discomfort, please discontinue use.

DOES THE BACK BRACE SUPPORT MY BACK WHILE LIFTING?

Yes it does. It will support your lower back while keeping your back straight.

DO I WEAR THE PRODUCTS OVER OR UNDER CLOTHES?

We designed our back brace and posture corrector with maximum comfort in mind so you can easily wear it at work, while driving, at home, working outside, or even during physical activity! You can wear them under or over your clothes. Both items are light weight and comfortable.

Wearing the waist trainer over clothes will avoid excessive sweating.

CAN I WEAR THE WAIST BELT DURING RUNNING?

You certainly can. The support of our lower back belt can help when doing exercise.
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